Customer Service Senior Manager
Citi(21 days ago)
About this role
The Customer Service Senior Manager oversees team management and client support activities to ensure the seamless delivery of customer service to external clients. The role requires strategic evaluation of operations, staff performance, and implementation of policies to meet business and client needs.
Required Skills
- Customer Service
- Team Management
- Client Support
- Strategic Planning
- Performance Evaluation
- Negotiation
- Compliance
- Operations
- Leadership
- Communication
About Citi
citi.comCitibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.
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