Customer Service Specialist- Bilingual
Frost(1 month ago)
About this role
A Customer Service Specialist at Frost serves as the first line of support in the bank’s 24/7 contact centers, assisting customers with their banking needs via inbound and outbound calls. The role includes completion of an in-person training program at Frost’s One Frost campus and collaboration with internal business lines to resolve issues. This on-site position is part of a long-established Texas bank focused on customer satisfaction and employee development.
Required Skills
- Customer Service
- Call Handling
- Account Research
- Problem Solving
- Communication
- Microsoft Office
- Time Management
- Attention To Detail
- Contact Center
- Bilingual Spanish
Qualifications
- 30 Hours College Coursework
About Frost
frostbank.comFrom personal and business banking to investments and insurance, get everything you need from the Texas bank you know. Learn more about our financial products and services or open a bank account online with us today.
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