Customer Service Specialist (Entry Level)
ASCENDING
About this role
A Customer Service Representative provides front-line support to customers via phone and email, handling inquiries and complaints while maintaining accurate records and ensuring excellent service. The role involves collaborating with internal teams, adhering to company policies, and contributing to process improvements.
Skills
About ASCENDING
ascendingdc.comAscending is a technology consultancy that helps enterprises and public-sector organizations adopt cloud and AI-driven capabilities. They offer cloud migration and digital modernization services alongside a Jarvis AI product suite — including Jarvis Chat, a registry, governed-AI layer, knowledge bases, agents, and guardrails — to build secure, compliant AI applications. Ascending also provides IT talent and staffing solutions and supports government clients through multiple contract vehicles. Their focus is on scalable, secure implementations that accelerate innovation, efficiency, and operational resilience.
About ASCENDING
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ASCENDING.
Salary
$48k – $66k
per year