Customer Service Specialist - Guest Services - St. Joseph Warren Hospital (PRN)
Health(18 days ago)
About this role
The Customer Service Specialist at Mercy Health serves as the primary point of contact for internal and external customers, handling high-volume transactional inquiries via phone and email. They research and resolve issues independently, monitor customer service tickets, and identify opportunities for process improvements. The role requires broad knowledge across the function to support efficient service delivery in a healthcare setting.
Required Skills
- Customer Service
- Communication
- Research
- Problem Solving
- Phone System
- Attention to Detail
- Multitasking
- Adaptability
- Follow Up
- Email Support
About Health
bsmhealth.orgBon Secours Mercy Health is transforming health care through emerging technologies, investments, and partnerships across four areas of focus.
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