Customer Service Specialist - Guest Services - St. Joseph Warren Hospital (PRN)
Bon Secours Mercy Health
About this role
The Customer Service Specialist at Mercy Health serves as the primary point of contact for internal and external customers, handling high-volume transactional inquiries via phone and email. They research and resolve issues independently, monitor customer service tickets, and identify opportunities for process improvements. The role requires broad knowledge across the function to support efficient service delivery in a healthcare setting.
Skills
About Bon Secours Mercy Health
bsmhealth.orgBon Secours Mercy Health is transforming health care through emerging technologies, investments, and partnerships across four areas of focus.
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About Bon Secours Mercy Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Bon Secours Mercy Health.
Salary
$20k
per year
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