Customer Service Associate II-Consumer
FIS(2 months ago)
About this role
A Customer Service Associate at FIS serves as the primary consumer-facing contact for inquiries about FIS products and services within a high-volume support environment. The role supports customers via phone, email, and instant message and coordinates with product support teams to ensure issues are addressed and documented.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Troubleshooting
- Escalation
- Documentation
- Communication
- Mentoring
Qualifications
- High School Diploma
- GED
About FIS
fisglobal.comFIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
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