Customer Service Specialist III

Ortho Clinical Diagnostics(2 months ago)

Rochester, NYOnsiteFull TimeSenior$45,000 - $53,000Customer Service

About this role

QuidelOrtho is seeking a Customer Service Specialist III to serve as a senior customer support representative providing high-touch support to strategic and vulnerable accounts. The role acts as a trusted liaison to the North America Field Sales organization and cross-functional partners, operating as a subject matter expert and developing backup for leadership. The position is customer-facing within a typical office environment at a global in vitro diagnostics company.

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Required Skills

Customer Service
Order Management
Complaint Resolution
Problem Solving
Data Analysis
Cross-Functional Collaboration
Sales Support
Account Support
Escalation Management
Process Compliance

+3 more

Qualifications

High School Diploma
BS/BA (Preferred)

About Ortho Clinical Diagnostics

quidelortho.com

We invite you to connect with us and explore how our diagnostic portfolio can make a difference in your healthcare setting. Together, we can work toward a healthier future by leveraging advanced diagnostics to improve patient care, safety and treatment decisions.

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