Customer Service Specialist
Service Experts LLC(1 month ago)
About this role
A Customer Service Specialist at Roland J. Down Service Experts supports customers by serving as a primary point of contact for service-related needs. The role focuses on delivering courteous, professional support and helping ensure smooth day-to-day operations at the service center.
Required Skills
- Customer Service
- Call Handling
- Appointment Scheduling
- Complaint Resolution
- Billing Support
- Payment Processing
- Email Support
- Chat Support
- Dispatching
- Capacity Planning
+8 more
Qualifications
- High School Diploma or Equivalent
About Service Experts LLC
serviceexpertsjobs.comService Experts is a nationwide home-services company specializing in HVAC (heating, ventilation, and air conditioning), indoor air quality, and plumbing for residential and light-commercial customers. It operates a network of local service centers and franchises that provide installation, repair, and maintenance services. This jobs site showcases career opportunities — from technicians and installers to support roles — and highlights training, benefits, and pathways for advancement. The company emphasizes customer-focused service and technician development across many U.S. markets.
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