Contact Center - AM
OCBC Bank(2 months ago)
About this role
A Contact Center Agent at OCBC serves as the first point of contact for customers, helping them navigate their financial journeys and access banking services. The role supports OCBC's transformation into a future-ready bank by delivering personalized service and building strong customer relationships. It offers career development and learning opportunities within a supportive and customer-focused organisation.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Cross-Selling
- Teamwork
- Product Knowledge
- Complaint Resolution
- Empathy
- Phone Support
- Email Support
+1 more
Qualifications
- Degree or Diploma
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
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