Customer Service, Sr Associate - GiveX

Shift4(6 days ago)

Mexico City, MexicoOnsiteFull TimeJunior$35,000 - $45,000Customer Support

About this role

The role involves providing front-line technical and customer support to merchants, resolving issues related to payments, POS systems, hardware, and accounts. It requires troubleshooting, communication, and managing multiple customer inquiries across various channels.

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Required Skills

Customer Service
Troubleshooting
POS Systems
Payment Processing
Technical Support
CRM
Help Desk
Hardware
Software
Languages

About Shift4

shift4.com

Shift4 is a global leader in integrated payment processing and commerce technology, delivering secure payment solutions for businesses of all sizes. Its platform combines payment processing, point‑of‑sale systems, e‑commerce and mobile payments with security features like point‑to‑point encryption, tokenization and EMV support. Founded in 1999 by Jared Isaacman and headquartered in Center Valley, PA, Shift4 serves customers across the U.S., Canada and Europe. The company operates as Shift4 Payments, Inc., publicly traded under the ticker FOUR.

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