Sr Service Desk Tech
IQVIA(1 day ago)
About this role
This role provides second-line technical support within a 24/7 IT support environment, assisting a global user base across Windows and macOS platforms. The job involves troubleshooting, resolving technical issues, and supporting various hardware and software systems, including remote and overnight support for regional teams.
Required Skills
- Windows
- macOS
- Networking
- Troubleshooting
- Help Desk
- Customer Service
- Microsoft Outlook
- Remote Support
- IT Support
- Communication
Qualifications
- Associate’s Degree in Information Technology or related field
- 2–4 years of experience in IT support
About IQVIA
iqvia.comIQVIA is a leading global provider of data, technology, and advanced analytics focused on transforming healthcare and life sciences. The company empowers organizations to accelerate innovation, enhance patient outcomes, and expedite the market introduction of new treatments through comprehensive healthcare analytics and real-world evidence. With a commitment to Human Data Science, IQVIA combines its extensive expertise with innovative technology to improve health outcomes worldwide.
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