Customer Service Supervisor
Cochlear
About this role
A Regional Customer Service Supervisor at Cochlear supports the company’s mission to help people hear by overseeing customer service operations across Panama, Colombia, and Mexico. The role ensures regional alignment with corporate objectives and data governance in Salesforce Health Cloud while fostering a customer-first culture. It acts as a regional liaison between country teams and global leadership to strengthen overall service performance.
Skills
Qualifications
About Cochlear
cochlear.comCochlear is a leader in hearing device implants that help to restore hearing and connect people to a world of sound. Start your hearing journey today!
Recent company news
The Hearing ReviewEnvoy Medical Completes Enrollment for Acclaim Fully Implanted Cochlear Implant Trial
1 day ago
TMX NewsfileEnvoy Medical Completes Enrollment of Pivotal Clinical Trial Evaluating First-Of-Its-Kind Fully Implanted Cochlear Implant
1 day ago
Florida Hospital News and Healthcare ReportEnvoy Medical Reaches Enrollment Milestone in Pivotal Clinical Study of Fully Implanted Acclaim(R) Cochlear Implant
Dec 19, 2025
Medical Marketing and MediaLend an ear and hear the difference in Cochlear’s global campaign
1 month ago
MorningstarCochlear's Nexa Launch Issues Are Likely to Dissipate
4 weeks ago
About Cochlear
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cochlear.
Salary
$108k – $143k
per year