Service Experts LLC

Customer Service Supervisor

Service Experts LLC

22 days ago
Fairfax, Virginia
Onsite
Full Time
Manager
0 applicants
Service Experts LLC
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About this role

The Contact Center Operations Supervisor leads a team of contact center agents providing customer support across various channels including calls, emails, and chat. They oversee operational activities to ensure high-quality service, meet performance KPIs, and drive improvement initiatives. The role also involves strategic liaison with vendors and staff development.

Skills

Service Experts LLC

About Service Experts LLC

serviceexpertsjobs.com

Service Experts is a nationwide home-services company specializing in HVAC (heating, ventilation, and air conditioning), indoor air quality, and plumbing for residential and light-commercial customers. It operates a network of local service centers and franchises that provide installation, repair, and maintenance services. This jobs site showcases career opportunities — from technicians and installers to support roles — and highlights training, benefits, and pathways for advancement. The company emphasizes customer-focused service and technician development across many U.S. markets.

About Service Experts LLC

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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