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© All Rights Reserved. ApplyBlast.com
RoundPoint Mortgage Servicing LLC
This role involves leading a team of Customer Service Specialists to deliver compliant and compassionate support to homeowners facing financial hardships or navigating the homeownership journey. The supervisor oversees operations related to collections, loss mitigation, and default servicing while fostering a culture of regulatory excellence and high performance. Key duties include hiring, training, coaching staff, monitoring call center metrics, and resolving escalated cases to ensure customer satisfaction and adherence to federal regulations.
RoundPoint is your trusted partner on your home ownership journey, making every step of the way easy. Home buying, refinancing, & HELOC loans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RoundPoint Mortgage Servicing LLC.
7% above the average for this role
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