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© All Rights Reserved. ApplyBlast.com
Securus Technologies
The role oversees a team of Customer Service Representatives, ensuring optimal productivity, quality satisfaction, and compliance with call center metrics. Responsibilities include coaching, performance reporting, quality audits, and handling complex customer issues while coordinating with other departments.
Securus Technologies delivers communication, information management, and self-service solutions for corrections agencies and the families they serve.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Securus Technologies.
20% below the average for this role