Customer Service Support Representative - Onsite
Labcorp(1 month ago)
About this role
A Customer Service Support Representative at Labcorp in Birmingham, AL serves as a liaison between the company, physician offices, hospital laboratories, patients and internal customers, ensuring client needs are addressed accurately and efficiently. The role focuses on delivering product education and a world-class customer experience within an on-site, contact-center environment.
Required Skills
- Customer Service
- Communication
- Multitasking
- Microsoft Office
- Salesforce
- CRM
- HIPAA Compliance
- Bilingual Spanish
- Call Center
- Laboratory Systems
Qualifications
- High School Diploma
- GED
- Associate's Degree (Preferred)
About Labcorp
labcorp.comLabcorp is a global life sciences and healthcare company that provides diagnostic laboratory testing and drug development services. It operates clinical laboratories and digital testing solutions for patients and providers while supporting biopharma companies with clinical trial services, central laboratory capabilities, and development analytics. Labcorp’s testing, data and research platforms help guide healthcare decisions across clinical care, research and commercial drug development worldwide.
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