Customer Relations Representative
DART(1 month ago)
About this role
A Customer Service Representative at DART serves as the primary liaison between the transit agency and the communities it serves, delivering information and promoting transit services. The role operates in a high-volume contact center environment and supports riders with trip planning, schedules, fares, and general transit guidance.
Required Skills
- Customer Service
- Call Handling
- Trip Planning
- Transit Systems
- CRM Software
- Database Management
- Microsoft Office
- Phone Systems
- Communication
- Problem Solving
+2 more
Qualifications
- High School Diploma or GED
- Pass Standardized Skills Assessment
- Pass Physical and Drug Screen
About DART
dart.orgDallas Area Rapid Transit (DART) is a transit agency serving the Dallas–Fort Worth metroplex of Texas. DART operates buses, light rail, commuter rail, streetcar, GoLink and paratransit services in Dallas and twelve of its suburbs.
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