Customer Relations Representative
DART
About this role
A Customer Service Representative at DART serves as the primary liaison between the transit agency and the communities it serves, delivering information and promoting transit services. The role operates in a high-volume contact center environment and supports riders with trip planning, schedules, fares, and general transit guidance.
Skills
Qualifications
About DART
dart.orgDallas Area Rapid Transit (DART) is a transit agency serving the Dallas–Fort Worth metroplex of Texas. DART operates buses, light rail, commuter rail, streetcar, GoLink and paratransit services in Dallas and twelve of its suburbs.
Recent company news
Dart Transit Named Tier 1 Core Carrier
1 week ago
What is 'microtransit'? And will it be enough to replace DART?
Dec 30, 2025
Notes & Stats: Jaxson Dart joins elite company
Oct 9, 2025
Private investment firm acquires family-owned Dart businesses
Jan 13, 2026
Eastern Shipbuilding Group Meets its Safety Goal for 2025 Achieves a Company Best Safety Rating From DART
2 weeks ago
About DART
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for DART.
Salary
$43k – $53k
per year
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