Customer Service - Team Lead (For Pooling)
Canva
About this role
A Team Lead in Operations at Canva focuses on driving operational excellence, leading and coaching teams, and collaborating across functions to deliver exceptional customer experiences. The role involves process optimization, team development, and strategic alignment with business goals.
Skills
About Canva
canva.comCanva is a web- and mobile-based graphic design platform that makes it easy for individuals and teams to create presentations, social media graphics, documents, videos, and print materials using a drag-and-drop editor and thousands of templates. It bundles a large library of stock photos, icons, fonts and prebuilt layouts with collaboration tools, brand kits, simple animation, and export/print options. Canva offers free and paid tiers (Pro, Teams, Enterprise, Education, Nonprofit) and integrates with common apps and workflows to support creators, marketers, teachers, and businesses of all sizes. Users choose Canva for its low learning curve, extensive template library, and built-in teamwork and brand-management features.
About Canva
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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