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© All Rights Reserved. ApplyBlast.com
Uline
The Customer Service Team Lead at Uline is responsible for coaching and developing representatives to deliver exceptional customer service while ensuring they are trained and empowered as problem solvers. This role involves reviewing customer interactions to evaluate quality, providing performance feedback, and facilitating team meetings to communicate updates and training. The position also requires handling escalated customer issues and supporting weekly customer interactions to maintain high satisfaction levels.
Headquarters
Pleasant Prairie, Wisconsin, United States
Company Size
5001-10000 employees
Founded
1980
Uline stocks over 42,000 shipping boxes, packing materials, warehouse supplies, material handling and more. Same day shipping for cardboard boxes, plastic bags, janitorial, retail and shipping supplies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uline.