Customer Service Team Lead
Uline Careers(27 days ago)
About this role
A Customer Service Team Lead at Uline oversees and develops customer service representatives to deliver fast, friendly, and customer-focused support. The role is based at the Kenosha branch and focuses on enabling staff through coaching, training, and feedback while supporting escalated customer issues.
Required Skills
- Coaching
- Training
- Performance Management
- Customer Service
- Communication
- Escalation Management
- Quality Assurance
- Process Improvement
- Team Leadership
Qualifications
- High School Diploma
- Bachelor's Degree (Preferred)
About Uline Careers
uline.jobsSearch Uline careers and hiring events near you! We're hiring for Warehouse, Distribution Operations, Customer Service, Sales, Technology and Corporate roles.
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