Customer Service Team Lead - Bilingual
Uline Careers(19 days ago)
About this role
A Bilingual Customer Service Team Lead at Uline is responsible for training, coaching, and supervising customer service representatives to ensure exceptional, customer-focused service. The role involves monitoring interactions, providing feedback, facilitating communication, and handling escalated issues to enhance team performance.
Required Skills
- Customer Service
- Bilingual
- Coaching
- Performance Management
- Communication
- Conflict Resolution
- Team Leadership
- Quality Assurance
- Bilingual English Spanish
About Uline Careers
uline.jobsSearch Uline careers and hiring events near you! We're hiring for Warehouse, Distribution Operations, Customer Service, Sales, Technology and Corporate roles.
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