Customer Service Team Leader with German

NATIONAL(16 days ago)

Kraków, PolandOnsiteFull TimeManager$38,000 - $45,000Customer Service

About this role

This role involves leading and managing a customer service team, focusing on coaching, operations, and fostering a positive team environment. The position emphasizes leadership, customer focus, and compliance within a dynamic, international setting.

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Required Skills

Leadership
Customer Service
Coaching
Team Management
Communication
Organizational Skills
Employee Relations
Performance Management
Labour Law

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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