Schreiber Foods

Customer Service Team Leader

Schreiber Foods(1 month ago)

Silao, MexicoOnsiteFull TimeManager$73,913 - $98,404 (estimated)Customer Experience
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About this role

The Customer Service Team Leader at Schreiber is a frontline leader for the customer experience function, representing the Voice of the Customer and aligning customer needs with plant operations. The role supports business growth and service performance by partnering with cross-functional teams and participating in strategic planning. This position leads a team within a production environment to ensure long-term coverage of customer demand.

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Required Skills

  • Leadership
  • Coaching
  • Customer Service
  • Complaint Resolution
  • Order Management
  • S&OP
  • Oracle
  • Sales Cloud
  • Tableau
  • Power BI

+2 more

Qualifications

  • Bachelor Degree in Business or Related Field

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