Team Leader - Customer Success Department

Dopay(9 months ago)

HybridFull TimeManager$105,698 - $138,990 (estimated)Customer Success

About this role

The Team Leader, Customer Success at dopay leads the Customer Success function for the company’s digital payroll solutions targeting emerging markets. The role supports dopay’s mission of financial inclusion by overseeing customer outcomes and partnering with cross-functional teams to align customer strategy and product delivery.

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Required Skills

Team Leadership
Customer Success
Account Management
Onboarding
Customer Retention
Upselling
CRM
Data Analysis
Communication
Problem Solving

Qualifications

Bachelor's Degree in Business, Marketing, or Related Field (Preferred)

About Dopay

dopay.com

Dopay is a financial technology company that specializes in cashless payroll solutions for businesses. It enables companies to pay their employees electronically through Dopay cards, which are powered by Mastercard, ensuring fast, easy, and secure transactions. By streamlining the payroll process, Dopay enhances efficiency and offers a modern alternative to traditional payment methods. Businesses can sign up for Dopay to improve their payroll operations and provide employees with convenient payment options.