Customer Service / Tech Support Rep – Tech Products (Remote)

Philip Morris International(29 days ago)

RemoteFull TimeJunior$34,620 - $34,620Customer Service

About this role

A remote Customer Service / Tech Support Representative supporting tech products and services for Concentrix. This role interfaces with customers via inbound/outbound calls and online channels to provide assistance and resolve routine product and technical questions. The position is part of a global, inclusive team with training and career growth opportunities.

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Required Skills

Customer Service
Technical Support
Troubleshooting
Problem Solving
Computer Navigation
Multi-Tasking
Communication
Remote Work

Qualifications

High School Diploma or GED

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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