Customer Service - Turkish

Philip Morris International(1 year ago)

Kağıthane, TurkeyOnsiteFull TimeJunior$44,079 - $59,890 (estimated)Customer Service

About this role

Advisor I, Customer Service (Turkish) is an entry-level role that interfaces with customers via inbound/outbound calls and online channels to provide support and resolution for routine product and service inquiries. The position is full-time and based in Kağıthane, Turkey, and requires Turkish language proficiency.

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Required Skills

Customer Service
Communication
Problem Solving
Empathy
Multitasking
PC Knowledge
Call Handling
Documentation
Shift Flexibility

Qualifications

High School Diploma
Two Years College Education

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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