Gedu Services Pvt
The Customer Services (Telephony) Officer provides professional, efficient inbound and outbound call handling for student enquiries, aiming to resolve issues at first contact and managing more complex cases through the SysAid portal. The role involves collaborating with the wider Customer Services team, adhering to SLAs and KPIs, and may require occasional evening or weekend work.
GEDU Services Pvt. Ltd. is a world-class shared services centre within the GEDU Group, dedicated to transforming lives through education. The company offers end-to-end student onboarding services and supports universities globally across functions including digital marketing, application processing, visa support, HR, finance, and IT. With a team of over 500 experts, GEDU Services operates at the intersection of education and technology to foster global learning opportunities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gedu Services Pvt.
31% below the average for this role