Customer Service/Tech Support Rep -Software (On-Site)

Philip Morris International(1 day ago)

Belleville, ONOnsiteFull TimeJunior$37,068 - $40,272Customer Support

About this role

A Technical Support Representative provides assistance to customers by handling inquiries related to hardware, software, and other technical products, ensuring a positive customer experience. They help resolve technical issues, billing concerns, and software-related problems, supporting the company’s commitment to excellent customer service.

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Required Skills

Customer Service
Technical Support
Communication
Troubleshooting
Software Support
Hardware Support
Multi-tasking
Eagerness to Learn
Empathy

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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