SiteMinder
The Customer Solutions Analyst – Voice & Chat provides technical guidance and support to SiteMinder customers and partners across the APAC region. This role focuses on resolving technical issues via phone, chat, and other channels while maintaining strong customer relationships and meeting service level agreements. The position also involves acting as a technical expert and escalation point for frontline support teams.
Headquarters
Millers Point, New South Wales, Australia
Company Size
1001-5000 employees
Founded
2006
SiteMinder is a global hotel commerce platform that helps hotels grow revenue by connecting properties to distribution channels, booking engines, and PMS integrations. Its product suite includes a channel manager, booking engine, website design, Demand Plus, and analytics to optimize guest acquisition and revenue management. Marketed as the world’s largest open hotel commerce platform, it serves independents and multi-property groups with open integrations and multi-channel reach. The goal is to put hotels in demand by delivering end-to-end distribution, direct bookings, and insightful hotel apps across a global network.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SiteMinder.
SiteMinder didn’t post a salary, so this is our estimate from similar listings.
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