SiteMinder

Customer Solutions Analyst - Voice & Chat

SiteMinder(11 hours ago)

HybridFull TimeJunior$30,000 - $60,000Global Support
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About this role

The Customer Solutions Analyst – Voice & Chat at SiteMinder provides technical guidance and support to customers, primarily in the APAC region. The role focuses on building strong customer relationships, troubleshooting technical issues, and ensuring customer satisfaction through various communication channels.

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Required Skills

  • Technical Support
  • Customer Service
  • Troubleshooting
  • Communication
  • Analytical Skills
  • Browser Issues
  • Connectivity
  • Software Troubleshooting
  • PKI
  • APAC
SiteMinder

About SiteMinder

www.siteminder.com

SiteMinder is a leading hotel commerce platform that empowers hotels to increase their revenue through innovative guest acquisition and revenue management solutions. The company offers a comprehensive suite of products, including a channel manager, booking engine, and PMS integrations, designed to streamline operations for independent hotels and multi-property groups. With a focus on enhancing visibility and demand, SiteMinder's services enable hotels to connect seamlessly with various distribution channels and optimize their booking process.

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