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© All Rights Reserved. ApplyBlast.com
Perchwell
Perchwell is seeking a Customer Solutions Associate to manage the full lifecycle of customer support requests, diagnosing complex technical issues, and improving internal systems for scalability. This role involves collaborating with product and engineering teams to drive root cause fixes, enhance AI support tools, and translate customer feedback into actionable product insights. The ideal candidate will evolve from frontline support ownership to strategic customer relationship management within a fast-paced startup environment.
Headquarters
New York, New York, United States
Company Size
11-50 employees
Founded
2015
Perchwell is the modern MLS and real estate listings platform built to search smarter, collaborate better, and close deals faster. It unifies search, collaboration, analytics, and mobile tools to empower MLSs, brokerages, and agents in a single workspace. The platform prioritizes relationships, helping professionals build trust and deliver exceptional experiences at every stage of a transaction. Marketed as "Where agent work happens," Perchwell streamlines data, listings, and client interactions in one unified platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Perchwell.
11% below the average for this role