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© All Rights Reserved. ApplyBlast.com
Ada
The Customer Solutions Consultant at Ada supports the activation, growth, and retention of self-service SMB and MME customers by ensuring they derive value from the AI customer service platform. This role involves managing a scaled book of business through proactive and reactive engagement, resolving inquiries, and driving platform adoption to increase automated resolutions. The consultant collaborates with internal teams to align resources, share insights, and continuously improve products and marketing based on customer feedback.
Ada is a customer service automation company that provides an AI-powered platform for building and managing chatbots and virtual agents. Its software is used by businesses to automate customer support interactions across web, mobile, and messaging channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ada.
Ada didn’t post a salary, so this is our estimate from similar listings.
26% above the average for this role