Customer Solutions Specialist I (Hybrid - In Office 10 days/Month)
Nglic
About this role
A Customer Solutions Specialist I at NGL provides high-quality customer support via phone and written communication, focusing on customer retention and problem resolution. The role involves understanding processes across product lines, maintaining performance metrics, and working in a team-oriented environment. It offers a hybrid work schedule with some days in the office.
Skills
About Nglic
nglic.comVercel is a cloud platform for frontend developers and the company behind Next.js, designed to make it fast and simple to build, preview, and ship production web experiences. It offers instant deployments, automated pull-request previews, serverless functions and edge compute, a global CDN, and performance/real-user analytics tailored for Jamstack and React/Next.js projects. Teams choose Vercel for its streamlined developer experience, tight Git and CI/CD integrations, collaboration tools, and enterprise-grade features for security, scaling, and workflow automation.
About Nglic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Nglic.
Salary
$40k
per year