Customer Success Account Manager - Signature - Sheboygan, WI
AWE plc(2 months ago)
About this role
The Signature Customer Success Manager (CSM) will manage a high volume of smaller customers, focusing on driving customer satisfaction and retention at scale. This role involves efficiently managing multiple customers, providing value-driven guidance, and ensuring consistent engagement to drive customer loyalty and growth by addressing common challenges and enabling customers to maximize their success.
Required Skills
- Customer Success
- Account Management
- Data Analysis
- Communication Skills
Qualifications
- 0-4 years in Customer Success
- SMB Account Management Experience
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