Customer Success / Account Manager (Spanish speaking, UK-based)
Echobox
About this role
A Customer Success Manager at Echobox manages customer relationships, focusing on revenue growth through upselling, cross-selling, and renewals. The role involves relationship building, strategic planning, contract management, and gathering customer feedback to improve products.
Skills
About Echobox
echobox.comEchobox is an AI-driven platform that helps publishers boost referral traffic and reader engagement by automating social media posts and newsletters. It uses machine learning and analytics to optimize what, when and where content is published, supports A/B testing and integrates with CMS, social networks and email providers to save editorial time. Publishers worldwide — from small newsrooms to large media enterprises — use Echobox to streamline workflows, increase clicks and improve distribution performance.
About Echobox
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Echobox.
Salary
$60k – $70k
per year
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