Customer Success Account Manager

As a Customer Success Account Manager in the Education/Public Sector field, you will be the trusted advisor and orchestration lead for our customers' post-sales journey, owning the customer success plan and driving adoption and value realization across Microsoft Cloud solutions. The role involves building trusted relationships with customer stakeholders, aligning Microsoft resources to customer priorities, and proactively identifying risks and opportunities to ensure customers achieve their goals. You will collaborate across Microsoft, partners, and Success Management Services to deliver a connected customer experience while deepening your business, technical, and customer success expertise.