Customer Success Analyst Canal Escrito
Tangelolatam
About this role
A Customer Success Analyst at a pioneering fintech company in Colombia is responsible for supporting customers through various communication channels, guiding them through product processes, and providing feedback to enhance service quality. The role focuses on ensuring positive customer experiences and maintaining high satisfaction levels.
Skills
About Tangelolatam
tangelo.mxTangelo is a fintech company that provides credit infrastructure and lending solutions, including AI-driven credit scoring and a flexible decision engine designed to maximize approvals for non-traditional customers. It offers modular tools to optimize acquisition, automation, and analytics across the credit lifecycle, plus white‑label consumer and SME credit products to speed time-to-market. Tangelo targets banks, lenders, and platforms seeking to modernize underwriting and operations with turnkey or composable components. The company is based in Mexico City.
About Tangelolatam
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Tangelolatam.
Salary
$73k – $97k
per year