Productplan
A Customer Success Analyst at ProductPlan supports end-user outreach and engagement initiatives to drive product adoption and awareness. The role involves assisting Customer Success Managers with account activities, campaign execution, and documentation while ensuring issues are tracked to resolution. Successful candidates will help standardize team best practices and gather customer feedback to inform product improvements.
Headquarters
Denver, Colorado, United States
Company Size
51-200 employees
Founded
2013
ProductPlan is a Product Intelligence Platform that connects AI-powered customer and market research directly to product roadmapping and prioritization. It enables product teams to capture and synthesize customer insights, build visual strategic roadmaps, and align stakeholders across the organization with a single live plan. ProductPlan integrates natively with tools like Jira and Azure DevOps and serves teams across industries including SaaS, finance, insurance, retail, and government.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Productplan.
8% below the average for this role