Spoonity

Customer Success Representative

Spoonity

1 month ago
Mexico City, Mexico
Hybrid
Full Time
Senior
0 applicants
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Spoonity
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About this role

Spoonity is seeking a Customer Success Manager to manage post-sales relationships with restaurant and retail clients across LATAM and North America. The role focuses on supporting clients, ensuring successful product adoption, and achieving measurable ROI, with an emphasis on renewal, retention, and upselling.

Skills

Qualifications

3+ years in Customer Success or SaaS supportExperience in hospitality tech or loyalty programs
Spoonity

About Spoonity

spoonity.com

Spoonity provides a customer loyalty and gift card platform for restaurants and retail businesses. Its software supports points-based rewards, digital gift cards, and customer engagement features integrated with point-of-sale systems.

About Spoonity

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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