TheGuarantors
The Customer Success Analyst at TheGuarantors serves as the primary point of contact for renters, landlords, and brokers, ensuring a seamless experience through empathetic and efficient communication. This role involves managing deal pipelines, resolving customer inquiries, and gathering engagement data to improve the user experience. The position requires a customer-centric mindset with strong analytical skills to support the company's AI-driven renter underwriting platform.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2015
TheGuarantors is a U.S. fintech company that expands rental access and affordability through a digital platform offering lease guarantees, rent coverage, and Zero‑Gap renters insurance. It serves renters, brokers, and property owners/operators across multifamily, single‑family, student housing and independent landlords, helping increase occupancy, accelerate lease‑ups, reduce bad debt, and combat renter fraud. Backed by insurer partnerships and data‑driven underwriting, TheGuarantors provides risk transfer and compliance solutions that simplify leasing and protect owner revenue. Landlords and brokers use its products to improve conversions and ensure tenant compliance while renters get alternatives to traditional security deposits.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TheGuarantors.