Customer Success Associate (USA Only - 100% Remote)

Close(17 days ago)

RemoteFull TimeJunior$40,000 - $55,000Success

About this role

Close is a sales software company serving SMBs, focusing on helping businesses succeed by providing a communication-first CRM platform. They value transparency, long-term thinking, and building strong relationships with both customers and team members. The company offers a remote, fast-paced environment with a focus on growth and customer success.

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Required Skills

Customer Success
Communication
Sales Enablement
CRM
Email Marketing
Zoom
Customer Support
Relationship Building
Upselling
White Papers

About Close

www.close.com

Close is a customer relationship management (CRM) platform designed specifically for small and scaling businesses. It streamlines the sales process by integrating calling, email, and SMS communications directly within the CRM, allowing teams to focus on closing deals rather than navigating multiple tools. With robust features like automation, AI-enhanced note-taking, and real-time customer data enrichment, Close ensures that sales teams can manage leads and optimize their outreach effectively. The platform is known for its user-friendly interface and capabilities that cater to the unique needs of sales professionals, helping them increase productivity and efficiency.

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