Customer Success Associate

Domino Data Lab(11 days ago)

RemoteFull TimeJunior$53,080 - $66,340Customer Success

About this role

A Customer Success Associate at Lyft Business supports enterprise customers using Lyft’s transportation platform, helping organizations leverage Lyft Business for corporate travel, commuting, events, and other transportation needs. The role is part of Lyft Business and collaborates with cross-functional teams to ensure customers receive high-quality service and value from Lyft’s enterprise-grade solution. This position is fully remote for Colorado candidates based in the Denver metro area and contributes to Lyft’s broader mission of serving and connecting communities.

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Required Skills

Product Demo
Implementation
Troubleshooting
Customer Service
Billing
Account Management
Communication
Cross Functional Collaboration
Program Optimization
Stakeholder Management

Qualifications

BA/BS

About Domino Data Lab

careerpuck.com

Puck (Careerpuck) is a talent discovery platform that helps companies "find your people" by surfacing curated candidate and team profiles. It focuses on improving candidate quality and cutting through sourcing noise with features like exploreable team profiles and daily highlights. Puck offers an app and paid plans for hiring teams and recruiters, delivering candidate insights and streamlined workflows. Teams use it to speed sourcing and make higher‑confidence hiring decisions.