European Customer Success Manager
Delve(22 days ago)
About this role
Delve is seeking a Customer Success Manager to manage client relationships post-sale, focusing on platform adoption, engagement, and renewal opportunities. The role emphasizes proactive customer support, relationship building with company founders and executives, and contributing to customer success and growth.
Required Skills
- Customer Success
- Onboarding
- Account Management
- Relationship Building
- SaaS
- Communication
- Problem Solving
- Customer Retention
- Renewals
- Expansion
About Delve
www.delve.coDelve is an AI-driven compliance solution designed to streamline and automate the often tedious compliance processes necessary for businesses, particularly in the realms of SOC 2, HIPAA, ISO 27001, and GDPR. The platform enables organizations to achieve compliance in a fraction of the time typically required, aiding in security documentation and validation activities while allowing teams to focus on strategic initiatives. Delve's innovative technology replaces manual compliance busywork with automated processes, helping clients close enterprise deals faster and enhance their security posture. With a strong emphasis on customer support, Delve provides tailored guidance to help businesses navigate the complexities of compliance requirements.
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