Customer Success Associate
Qualio(10 days ago)
About this role
Qualio is seeking a Customer Success Associate to enhance customer retention, growth, and experience. The role focuses on account management, renewals, upselling, and supporting customer engagement in a remote, global company serving the life sciences industry.
Required Skills
- Salesforce
- Customer Service
- Account Management
- Communication
- Renewals
- Upselling
- Risk Management
- Product Adoption
- Project Management
- SaaS
About Qualio
qualio.comQualio is a cloud-based Quality Management System (QMS) that helps regulated life sciences, medtech, biotech, and pharma companies manage quality, design controls, and compliance. It combines QMS, design-controls workflows and compliance intelligence to keep teams continuously audit-ready and automates gap analyses across 28+ regulatory standards (FDA, ISO 13485, MDR, etc.), cutting audit prep from 20+ weeks to under 4. Qualio includes document control, training, CAPA, supplier management and reporting to help teams scale development while maintaining regulatory compliance.
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