Umba Kenya
Umba is seeking a motivated and customer-centric Customer Success Associate to support customers, ensure their needs are met, and drive satisfaction and retention. The role involves responding to inquiries, troubleshooting issues, and collaborating with internal teams to enhance the overall customer experience. The ideal candidate will have a passion for delivering exceptional service in a fast-paced environment.
Umba Kenya is a CBK-licensed digital bank offering secure mobile and web banking for individuals and businesses. For individuals, it provides accounts, flexible and fixed savings with up to 16.5% interest p.a., logbook loans, car finance, payments, and international virtual account numbers. For businesses, it offers account management, bulk and international payments, fixed deposits, and trade finance products including bid bonds and guarantees.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Umba Kenya.
Umba Kenya didn’t post a salary, so this is our estimate from similar listings.