Frontline Performance Group
The Customer Success Associate supports Customer Success Consultants with administrative tasks and direct client coverage to uphold the value of the FPG product and service. This role acts as a liaison for data ticketing, drives program adoption, and cultivates client relationships to maximize impact and net retention. The position may involve taking on an individual portfolio and occasional travel to support client partnerships.
Headquarters
Winter Park, Florida, United States
Company Size
201-500 employees
Founded
1993
Frontline Performance Group (FPG) specializes in hotel upselling performance, equipping hoteliers with a proven methodology, coaching, and their proprietary IN-Gauge software platform to maximize incremental revenue and enhance guest experience at the front desk. Their platform integrates with Property Management Systems and Point of Sale systems to track KPIs, automate agent incentive plans, and deliver e-learning content to frontline hotel teams. FPG serves 2,000+ hotel properties across 100+ countries and has helped clients generate a combined $2.3 billion in incremental revenue.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Frontline Performance Group.
Frontline Performance Group didn’t post a salary, so this is our estimate from similar listings.