Docebo
The Customer Success Manager on the Enterprise team acts as a strategic advisor to high-impact organizations, guiding them to unlock the full potential of Docebo's AI-powered LMS platform. This role focuses on driving deep platform adoption, ensuring customer retention, and identifying opportunities for portfolio growth through trusted partnerships and executive-level engagement. The position requires translating technical capabilities into business value while proactively managing account health and escalations.
Docebo is an AI‑first learning management system (LMS) that helps organizations create, deliver, and measure training for employees, partners, and customers. The platform includes course authoring and content libraries, AI‑driven personalization and automation, learning paths, social/blended learning features, and advanced analytics. Built for enterprise scale, Docebo integrates with HR systems and third‑party apps and supports multilingual, multi‑tenant deployments and compliance workflows. Organizations use it to boost engagement, productivity, and measurable learning outcomes across global teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Docebo.
15% above the average for this role