JOOR
The Customer Success Associate at JOOR develops trusted advisor relationships with clients to drive adoption, training, and business strategy alignment. This role focuses on increasing customer engagement, renewal rates, and revenue growth through cross-selling and upselling opportunities. The position requires collaboration with cross-functional teams to advocate for client needs and enhance overall product health scores.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2010
JOOR is a B2B wholesale platform that connects fashion brands with retailers worldwide. It hosts 14,000+ brands across 53 categories and 700,000+ global retail buyers, providing tools such as virtual showrooms, digital linesheets, and integrated order management to streamline wholesale operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JOOR.