Customer Success Business Partner

Anaplan(9 hours ago)

HybridFull TimeSenior$135,504 - $181,148 (estimated)Customer Success

About this role

The Customer Success Business Partner (CSBP) at Anaplan is the primary customer contact responsible for ensuring customers adopt Anaplan solutions, realize value, and identify expansion opportunities. The role partners with Sales, Professional Services, and Partners to support successful implementations and handle critical issues to maintain customer satisfaction. The CSBP executes customer success strategy to protect renewals, drive ROI, and grow the Anaplan footprint within enterprise accounts.

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Required Skills

Account Management
Customer Success
Project Management
Program Management
Forecasting
Modeling
Stakeholder Management
Troubleshooting
Problem Solving
Communication

+2 more

About Anaplan

anaplan.com

Anaplan is a cloud-based connected planning platform that enables enterprises to build models, run AI-driven scenario planning and forecasting, and deliver integrated analysis and reporting. Its platform supports real-time modeling, collaborative what‑if analysis, and data integration across finance, supply chain, sales, and HR to align strategic, financial, and operational plans. Organizations use Anaplan to speed decision-making, improve cross-functional alignment, and scale planning processes across the business.