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Customer Success Coordinator at Pluralsight - ApplyBlast

Customer Success Coordinator

Pluralsight

3 months ago

Dublin, Ireland

Hybrid

Full Time

Junior

0 applicants

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About this role

A Customer Success Specialist manages contracts and value-driven conversations for high-value customers throughout their lifecycle, focusing on renewals and upselling opportunities. The role involves cross-functional collaboration with Revenue, Success, Marketing, and Legal teams to maximize forecasts and drive account growth. Success requires leveraging data and scale techniques to support both retention and expansion strategies.

Responsibilities

Manage customer contracts and lifecycle processes
Execute renewals and identify expansion opportunities
Collaborate cross-functionally to maximize renewal forecasts
Analyze data to mitigate customer risks
Support Account Executives on identified growth accounts

Skills

Qualifications

Bachelor's degree or advanced degreeMinimum 2 years of related experience

About Pluralsight

pluralsight.com

Headquarters

Westlake, Texas, United States

Company Size

1001-5000 employees

Founded

2004

View Profile

Pluralsight is an online technology learning platform that helps individuals, teams, and organizations build and measure technical skills through expert-led courses, learning paths, and certification prep. It combines a large library of video content with skill assessments, hands-on labs and projects, and data-driven analytics to identify and close skill gaps. Enterprises use Pluralsight to upskill workforces across software development, cloud, security, data, and IT operations and to track progress with role-based learning and reporting. The company also includes specialty brands such as A Cloud Guru for cloud-focused training.