Customer Success Director
BlueOptima
About this role
The Customer Success Director will oversee a portfolio of enterprise accounts, develop and execute customer success strategies, and manage a team of customer success managers. The role focuses on driving customer satisfaction, retention, and revenue growth through strategic account management and collaboration with internal teams.
Skills
About BlueOptima
blueoptima.comBlueOptima is a software engineering intelligence platform that provides objective, quantifiable metrics to help engineering leaders measure developer productivity and code quality. Its analytics and dashboards aggregate repository, commit and code-analysis data to benchmark teams, track trends, and surface hotspots like technical debt or quality risks. The platform supports data-driven decisions across hiring, vendor assessment, resource allocation and process improvement and integrates with common developer toolchains. Enterprises use BlueOptima to increase delivery predictability, reduce defects, and optimize engineering performance at scale.
About BlueOptima
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$100k – $150k
per year